Gaming is for entertainment, not problem-solving. Zetben wants you to stay in control at all times. Responsible gaming tools, guidelines, and support — all in one place.
Responsible gaming means keeping gaming as a source of entertainment — never letting it become a burden. When you play mindfully, within a set budget, and for enjoyment, that's responsible gaming.
Zetben believes every player should know their limits. Staying calm after a loss and avoiding greed after a win — that mindset is the foundation of responsible gaming.
Zetben's platform includes several tools to help you stay in control of your play. All tools are available free of charge to every player.
Watch out if you notice any of the following in yourself:
Placing larger bets to try to win back money you have lost
Neglecting daily responsibilities or family because of gaming
Repeatedly going over your set budget
Feeling restless or irritable when not gaming
Hiding your gaming from family or friends
Taking out loans or dipping into savings to fund your gaming
Zetben provides multiple tools to keep your gaming experience safe and enjoyable.
Set a daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends — helping you stay within your budget.
Decide in advance the maximum amount you'll stake on a single bet. If you try to exceed that limit, the platform will automatically block it.
Take a break from gaming for a few hours or a few days. During a cooling-off period, you will not be able to log in to your account.
You can close your account for anywhere from 6 months to permanently. Any attempt to open a new account during a self-exclusion period will also be blocked.
A notification appears at set intervals (30 minutes, 1 hour) to remind you how long you've been playing. Keep track of your time.
Once you've lost a set amount, no further bets can be placed. Setting this limit protects you from large losses in a single session.
Zetben's responsible gaming tools are easy to use. Log in to your account, go to the Settings section, and look for the "Responsible Gaming" option.
Log in to your Zetben account. If you're new, register first.
Click the profile icon in the top right corner and go to "Settings".
Go to the Settings page and look for the "Responsible Gaming" tab.
Activate a deposit limit, cooling-off period, or any other tool.
To request self-exclusion, contact our Support team directly — they will assist you promptly.
Set a budget before you start playing and stick to it.
Do not chase your losses.
Set a time limit — use an alarm to remind yourself.
Do not game under the influence of alcohol or drugs.
Avoid gaming when you are feeling stressed or emotionally low.
Never gamble with borrowed money or funds set aside for essential expenses.
Take regular breaks — at least 10 minutes every hour.
Prioritize spending time with family and friends.
Keep up other hobbies and activities outside of gaming.
If you think there is a problem, seek help right away — do not wait.
You must be 18 or older to create an account on Zetben. This is a mandatory requirement — no exceptions.
Zetben verifies age at registration. The KYC process confirms your age through a government-issued ID.
If someone registers with a false age and is later found to be a minor, the account will be immediately closed and all balances will be forfeited.
Providing your date of birth at registration is mandatory.
Age is verified during KYC using a national ID or passport.
Accounts cannot be opened by anyone under the age of 18.
If there is any doubt, verification can be carried out again at any time.
Accounts are closed immediately if an underage user is detected.
Asking for help is a sign of strength. The Zetben Support team is always here for you.
Bangla-speaking support agents are available 24/7. Chat with us anytime.
Log in to your accountFor more complex issues, contact us by email. You'll receive a response within 24 hours.
[email protected]Visit our FAQ page for quick answers to common questions.
Visit our FAQJoin Zetben with a commitment to responsible gaming. Enjoy the entertainment — stay in control.